July 9, 2009
Design and Usability: Pantone.com, Failure to Acknowledge a Potential Customer
by Alastair Halliday
In this episode I start a series where I talk about the many great failures of the site Pantone.com. I start by pointing out Pantone.com’s failure to acknowledge a potential customer and losing out on the opportunity to create a broader base for sales. If you’d like to subscribe to this iPhone/Video iPod compatible podcast you can do so at iTunes.